Recovery Collection — Cutoffs & capris
3THREES / Customer service

The details, in black and white.

Refund policy

Last updated: November 2, 2026

30-day returns
You can request a return within 30 days after delivery. Items must be unworn, unwashed and in the same condition you received them. Include your order number or proof of purchase.

How to request a return
Submit a request through https://account.3threesclothing.com or email support@3threesclothing.com. Please contact us before sending anything back. For approved requests, we will provide return instructions and the return address. Our public mailing address is not automatically the return destination.

Return shipping and fees
For sizing or change-of-mind returns, you are responsible for arranging and paying return postage. We recommend a tracked service and keeping proof of shipment. We do not charge a restocking fee. Original delivery charges are not refunded for change-of-mind returns, except where required by law.

Damaged, defective or incorrect items
Contact us promptly with your order number and a description of the issue; include photos if available. We will review the issue and arrange an appropriate remedy, including return shipping where applicable. The change-of-mind conditions above do not limit your rights for defective, damaged or incorrect goods.

Refunds
After receiving and inspecting your return, we will notify you of the decision. Approved refunds are issued promptly to the original payment method. Your bank or payment provider may take additional time to post the refund. We do not require you to accept store credit instead of a refund to which you are entitled.

Exchanges
This collection has limited stock and no planned restocks, so exchanges depend on availability. Contact us first; if the requested replacement is unavailable, we will handle an eligible return under this refund policy.

Cancellations
Contact us as soon as possible, or submit a cancellation request through your customer account while the option is available. We review requests case by case and cannot guarantee a cancellation. If an order has already been handed to the carrier, use the return process instead. If we approve a cancellation, the canceled items and any refundable shipping charges will be refunded to the original payment method.

Your rights
This policy does not exclude or limit rights or remedies you have under applicable consumer law.

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